Our Testimonials | What People Are Saying
“My husband and I have moved more than 6 times in the past 20 years,all over the United States, from Texas to Mississippi, Pennsylvania and Virginia. We have purchased and sold just as many properties in that time period. We have worked with countless real estate professionals, and we must say, Penny and Charlie, from the Ostlund team, are by far the best we have encountered! Their knowledge of the area and the homes they showed us, as well as their willingness to be available at all times were quite impressive. We traveled from 1.5 hours away to see homes on the lake, and they made themselves available to us, even during their son’s wedding weekend!!! And their contact with us has not ended at closing. Charlie continues to be available to us even after closing, to answer questions, help us recommending contractors, and countless other ways. Top notch!!! If you need a real estate team working for you, Penny and Charlie are the best”.
C & M Hardy
“My husband and I needed to downsize into a smaller house. We wanted to stay in our current community, had a tight budget, and had a long list of things we wanted in a home. Penny was patient in taking us through many homes so we could understand what we could expect to get in our price range. After a couple months of searching, Penny called and told my husband and I to meet her after work at a new listing. We saw the house the day it hit the market, loved it, and put in an offer. We started packing the next day.
Penny was wonderful to work with. She knows everyone in our community and most importantly, every house. She is a true professional who got us a great deal on the perfect house. I would recommend Penny Ostlund without reservation to anyone looking for a new home in Lake of the Woods or the Orange County area”.
J & C Brittingham
“Penny provided us with exceptional service in enabling us to sell our LOW home and purchase a new one. She was always patient and informative- never pushy- and gave us time to reach our own conclusions, both in listing our home and purchasing the new one. Penny was always available and went beyond normal expectations for a real estate agent by informing us of new listings promptly, showing us many properties, several multiple times, attending a foreclosure auction on our behalf, being available to unlock our new home when we couldn’t get in, and recommending craftsmen for home improvements. We highly recommend Penny and would use her again if we ever move. Thanks again for all your help”.
The Gullickson’s Dick & Jane
“It has been a real pleasure working with Charlie & Penny Ostlund on purchasing my first home. They were absolutely wonderful to work with and the knowledge and skills they possess certainly made this whole process easier for me. Their communication skills were top notch and they made me feel very comfortable when I had a question. I will have some very fond memories when I think of the Ostlund’s. Now that the transaction is completed I will forever be grateful to both of you for all your hard work, patience, and kindness you displayed to me. Thank you both and I will definitely recommend you to anyone who is in search of purchasing a home.”
“Just back from our last outing in the motorhome for season. Received your lovely letter, and we thank you for it. But more than that, we thank you for the fantastic service you provided for us. To sell a home in six months in today’s market is really nothing short of a miracle, given all the continued foreclosures and short sales. Your persistence and determination, to say nothing of your tremendous marketing skills and faith in yourself and your clients is most commendable. We did trust your professional judgement and it really paid off. We are truly grateful. We have been married for almost 49 years and have owned a lot of homes (eight to be exact) plus no few rentals. We have never had such great results from any of our other realtors. You are by far the most competent. You helped us get priced right and that really made the difference. You really are the best.”
Ron and Judy Winchell
“For anyone looking for an expert in Real Estate on the Lake of the Woods; there is no doubt form our experience that Penny O’ demonstrate a conviction and resolve to assist us in finding our retirement home here in this beautiful lake community. Penny not only made our real estate experience un this very tough market successful as we pursued the sale of our home in the Spotsylvania community of Lee’s Hill. But, with her patience and confidence she guided us in our quest to find a lovely home within the Keaton lake and Wilderness Park area of LOW. We are about to celebrate our first year as retired residents in the Lake of the Woods, thanks to Penny’s personal attention and regard as well as her strong ambassadorship of this beautiful community and even more so as Penny O’ is also resident of Lake of the Woods.”
The Lehman’s Terry & Pam
“Penny was recommended by a friend who lives in Lake of the Woods and owns and operates a business n Locust Grove and has dealings with many realtors but thought Penny would be most helpful for our home search and she was right. She showed us the homes in our price range and when we decided on one the negotiating, contract and sale went smoothly. Recently she did a Market Analysis for us as we are now considering selling our home and purchasing another and we will definitely list our home with Penny Ostlund.…”
The Duckworth’s Herb & Trish
“At the time I was looking for a vacation house at the lake, I unexpectedly stopped at Coldwell Banker Elite in Locust Grove and hit the jackpot. Penny just happened to be there and gave me the royal treatment. You would have thought I had a specific appointment and a million dollars in cash. She made herself available to me just like that, sized up my wants and needs in just a few minutes and showed me a couple of places. One of them was just perfect and I bought it. I’m a very senior citizen and have bought and sold many properties in my lifetime. Never have I had dealings as painless and easy as with Penny. She handles absolutely everything. She’s as personable as she is professional, often going the extra mile and then some. A totally positive experience from beginning to end. Then, after almost two years, because neither I nor my children/grandchildren could find the time to use my wonderful house, I made the painful decision to sell it. Of course, I called Penny for help, turned it over to her, and within literally days, it was sold–no muss, no fuss. She really knows her stuff and I would recommend her without hesitation to anybody and everybody who is looking to buy or sell.”
“The first word that comes to my mind with regard to Penny is “fantastic” and this is due not only to the professional experience I have had with Penny but from feedback from others I have referred to her. When I was in the market for a new home Penny was incredibly intuitive, seemingly knowing what would be most suitable for me before I knew it myself. I felt comfortable sharing personal and financial information with her. The entire process was enjoyable and went perfectly smoothly and I refer Penny to anyone I know who’s looking to move or looking to sell, without any hesitation. Plus, she’s a hoot!”
“We had the pleasure of working with Mrs. Ostlund for several years. Her professionalism, knowledge of the area, and responsiveness were so impressive that we kept coming back throughout the years to work with her. Coming from Europe, we have extensive experience dealing with many excellent realtors. Penny, however, stands above the crowd and is by far, one of the BEST realtors with whom we had the pleasure of working. Her honesty, genuine care for her customers, and masterful ability to connect with anyone are remarkable skills which never cease to impress us. I will continue to refer friends and colleagues to Mrs. Ostlund knowing that they will also become “Penny’s fans” just as we are!”
The Berhard’s Sterling & Robi